Call now! (ID:200531)+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A pop-up window will open. It comprises elaborate info about all the actions that you can perform on that particular page. Each popup shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide collection of video tutorials explaining how to work with our web hosting Control Panel. They're made for those of you who would like to see how things are being done instead of only reading articles. Thus, everyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you need, take a glimpse at our comprehensive FAQ database, which includes questions asked by actual persons and offers real solutions. We constantly "revamp" our Frequently Asked Questions section with new Q&A's so as to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, we have a fantastic team of customer support engineers available 24-7-365 and ready to help you with any issue. Each trouble ticket you open will be responded to in less than one hour (the average trouble ticket response time is only 20 minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 200531

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com